1. Booking & Deposit. Your event date is reserved once this contract is signed and the deposit is received. Deposits are applied to your final balance.
2. Final Guest Count. A final guest count is due 7 days before the event. We will prepare food for the final count or the contracted count, whichever is higher.
3. Final Payment. The remaining balance is due 3 days before the event unless otherwise stated on your proposal.
4. Cancellations. Cancellations made within 30 days of booking an event may receive a full refund minus the deposit. Within 90 days 50% refund. Cancellations made less than 14 days before the event are non-refundable. All refunds are at the discretion of the caterer.
5. Changes. Menu or service changes requested after signing are subject to availability and may change the total price.
6. Food Safety. Leftover food is the client's responsibility once service ends. For food safety, perishable items should not sit out more than 2 hours.
7. Venue & Access. The client is responsible for providing venue access, adequate space, and power (if needed) at the agreed setup time.
8. Allergies. We take care with allergies, but our kitchen handles common allergens and we cannot guarantee any item is allergen-free.
9. Rentals & Equipment. Any rented or loaned equipment (chafing dishes, serving utensils, linens) must be returned in good condition. Missing or damaged items will be billed at replacement cost.
10. Liability. Our liability is limited to the total amount paid under this contract. We are not responsible for delays or cancellations caused by events outside our control, such as severe weather, venue access, etc.